I am no longer scared of dentists...
When I first arrived at your practice I was extremely scared of dentists. In the past, I had to be sedated a couple of times having extractions.
What I immediately noticed upon walking through your door was the huge smiles on your reception staffs faces. They were very kind and extremely courteous at every visit. Knowing me upon sight, by face and name. Just having that warm welcome put me at ease.
Before even entering a treatment room, you judge a place a great deal on first impressions. Hilary and Beverly were my first impression of Cowbridge Dental Care. What an impression they made. Always cheerful and seeming very happy in their work, it gives the place a family feel, which is very comforting.
I live in America now but I often think back to my time in your care and my lovely dentist Eszter, especially when I put my retainer in at night. I'm no longer scared of dentists and that is all down to your wonderful team.
I'm forever grateful for not just my beautiful smile but overcoming what was becoming a crippling fear for me.
That process started with Hilary and Beverly... thank you for your kindness and gentle nature when dealing with me, you're the best kind of person.